Subject  Bibliography

CRISIS NEGOTIATION

DiVasto, Peter V. "Negotiating With Foreign Language-Speaking Subjects." FBI Law Enforcement Bulletin 65 (June 1996): 11-15.Abstract: Unique issues are presented in crisis situations when suspects speak only a foreign language. Options available to negotiators are presented with both their advantages and drawbacks.

Duffy, James E. "Situation Boards." FBI Law Enforcement Bulletin 66 (June 1997): 17-19.Abstract: Discusses how to set up "situation boards" as a means to collect, record, and collate information obtained during crisis negotiations.

Greenstone, James L., Mike Manning, and Joshua S. Vayer. "Tactical Emergency Medical Support for Hostage and Crisis Negotiations." The Police Chief (March 1998): 38-41.Abstract: Focuses on the uses of medical technicians in supporting crisis negotiations, to include providing medical attention and the assessment of hostage or subject's medical needs, as well as a range of other functions.

Greenstone, James L. Ed. D. J. D. "Crisis Intervention Skills Training for Police Negotiators in the 21st Century." Journal of Police and Criminal Psychology 10, no. 1 (March 1994): 57-60.Abstract: Provides a brief history of crisis negotiation, types of situations that can benefit from crisis negotiators, and suggested curriculum for crisis management training.

Hogan, Kevin. The Psychology of Persuasion: How to Persuade Others to Your Way of Thinking. Gretna, LA: Pelican Publishing Company , 1996.Call Number: BF 637 .P4 H64 1996Abstract: Shows step-by-step how you can understand what others are thinking and how to direct them toward your point of view. Contains tools, strategies, and techniques of persuasion, and includes chapters on developing instant rapport and the impact of nonverbal communication.

This bibliography is a representative selection of materials either owned or on order by the FBI Academy Library. Inclusion of an item does not represent an endorsement by the FBI of the material or its author.

Lanceley, Frederick J. On-Scene Guide for Crisis Negotiators. Boca Raton, FL: CRC Press, 1999.Call Number: HV 6595 .L36 1999Abstract: Explores such issues as crisis and suicide intervention, and hostage negotiation. Covers basic theory, procedures, and techniques for crisis negotiators. Features real-life examples and active listening techniques. Discusses differences between hostage negotiation and other crisis situations.

McMains, Michael J. and Wayman C. Mullins. Crisis Negotiations. Cincinnati, OH: Anderson Publishing Co., 1996.Call Number: HV 6431 .M363 1996Abstract: This is a comprehensive book, covering all aspects of crisis negotiation. It includes many diagrams, illustrations, and checklists, as well as scenarios, exercises, and input from leading crisis negotiators.

Motorola Teleprograms, Inc. Hostage Negotiation for Police. The Corporation. 1977.
Call Number: A-V HV 8069 .H67 1977
Abstract: Dramatizes three incidents in which a police officer, detective, and negotiation team negotiate for the release of hostages. Discusses the role of the patrol officer as a responder, negotiator, and press liaison. Although a bit old, still useful.

Noesner, Gary W. "Negotiation Concepts for Commanders." FBI Law Enforcement Bulletin 68, no. 1 (January 1999): 11-21.Abstract: Based on an FBI-developed training course that served as the template for the resolution of the 81-day Freemen siege and the 7-day Republic of Texas siege, this article covers the basic principles and concepts of crisis negotiation.

Noesner, Gary W. and Mike Webster. "Crisis Intervention: Using Active Listening Skills in Negotiations." FBI Law Enforcement Bulletin (August 1997): 13-19.Abstract: When responding to a crisis situation, negotiators often encounter one of two types of behavior, instrumental, which is best handled through bargaining or problem solving; or expressive, which is best handled through a strategy of active listening. This article discusses assessing the subject's behavior and developing negotiation strategies.

Roberts, Albert R. Crisis Intervention and Time-Limited Cognitive Treatment. Thousand Oaks, CA: Sage Publications, 1995.Call Number: RC 480.6 .R63 1995Abstract: Written by various authors, this book cover many aspects of crisis intervention Several chapters of the book are dedicated to high-risk and life-threatening situations.

Rogan, Randall G., Mitchell R. Hammer, and Clinton R. VanZandt. Dynamic Processes of Crisis Negotiation. Westport, CT: Praeger Publishers, 1997.Call Number: HV 6595 .D95 1997Abstract: Contains 12 chapters, authored by various contributors, on different aspects of crisis negotiation such as post-incident counseling, intercultural dynamics, negotiating with cults, and updating negotiating techniques and training.

Romano, Stephen J. "Third-Party Intermediaries and Crisis Negotiations." FBI Law Enforcement Bulletin 67, no. 10 (October 1998): 20-24.Abstract: Discusses the use of third-party intermediaries (TPIs) as a crisis negotiation technique and covers such topics as when to use TPIs, and how to identify appropriate ones.

Slatkin, Arthur. "Therapeutic Communication." FBI Law Enforcement Bulletin 65, no. 5 (May 1996): 1-6.Abstract: Emphasizes the need for good interpersonal skills and use of therapeutic communication for negotiators. Provides 14 communication techniques and dialogue samples.

Strentz, Thomas E. "The Cyclic Crisis Negotiations Time Line." Law and Order (March 1995): 73-76.Abstract: Different stages or phases of a crisis are explained in this article, as well as indicators that negotiations are leading to success.

Towers, Jonathan. The Hostage Takers. Hearst/ABC/NBC Arts & Entertainment Network. American Justice. New Video Group, 1993.Call Number: A-V HV 6241 .H67 1996Abstract: Examines several hostage-taking incidents, including the 1985 Achille Lauro incident, and examines the process of negotiating with the hostage taker.

Wind, Bruce A. "A Guide to Crisis Negotiations." FBI Law Enforcement Bulletin 64 (October 1995): 7-11.Abstract: Helps define the role that the negotiator plays in a crisis situation and factors involved in successful negotiations.

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